privacy policy Contact details of our organisation
FC Australia
Level 5, 425 St Kilda Road
Melbourne, Victoria 3004
Send correspondence to:
Privacy Manager
Telephone: 03 9863 3200 or toll free 1800 00 66 55
general statement of our information handling policies
We recognise the trust you are placing in us through your dealings with us. We do everything we can to maintain that trust. Our staff are employed on the basis that they will protect information about you. This is our personal standard. Under law, your rights to privacy are also protected. The National Privacy Principles, the Privacy Act and general law place strict requirements on us to treat certain information collected as confidential.
what information we collect
We may collect the following information from you:
- your name and contact details
- some personal details
- other information that you will supply to us
why we collect the information
We use the information to assist in providing you with relevant consumer information, notify you of products and special offers that may be of interest to you. We may also provide value-added services and offers.
where we collect the information from
We collect the following information that you may be unaware of:
- the name of the domain from which you access the internet
- the date and time you access our site and
- the internet address of the website from which you linked directly to our site.
disclosures
To whom do we regularly disclose personal information We may disclose information that we hold to related companies within our corporate group for marketing purposes.
You may "opt-out" from direct marketing material. We may also ask for some personal details so that we can keep in touch with you and so that we can tell you about our other products and services that could be useful to you. Please contact our privacy officer (listed above) if you do not wish your details to be used for marketing purposes.
retention policies
Any information that we no longer require is destroyed securely. An exception to this may be retention of the information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified from that information.
access and correction
The security of your information is important to us. When we have collected information about you it cannot be seen or modified by anyone else. We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form.
However, you may access your information at any time. If you would like to know what information we hold about you please contact our privacy manager. If you discover that there is an error or information is missing, please notify our privacy manager and we will try to correct or add the information as soon as possible. We will try to ensure that all information we collect, use or disclose about you is accurate, complete and up-to-date.
If you would like to talk to our privacy manager about this please contact:
Telephone: 03 9863 3200 or toll free 1800 00 66 55
Post: Level 5, 425 St Kilda Road, Melbourne Victoria 3004.
disputes
If you believe that our organisation has breached your privacy rights in any way, or you would like to discuss any issues about our privacy policy please contact us:
Telephone: 03 9863 3200 or Toll free 1800 00 66 55
Post: Level 5, 425 St Kilda Road, Melbourne Victoria 3004.
We will try to satisfy any questions that you have and correct any errors on our part.
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